Privacy Policy

Privacy Policy

Last updated: 21-07-2026

At ISHEEM, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Payment details are processed securely through our payment provider. We do not store your full card details.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
  • Communications: Any messages or enquiries you send us.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your enquiries and provide customer support
  • Send marketing communications (only with your consent)
  • Improve our website and shopping experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders (e.g., shipping carriers, payment processors), under strict confidentiality agreements.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You may choose to disable cookies through your browser settings, though this may affect certain features of our site.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at isheem.jewels@gmail.com

7. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at Contact Us or email support@isheem.com